storm property group - privacy policy

Last updated: April 2026

1. Who we are

Storm Property Group is the trading name of Blackburn Group Holdings Ltd, registered in England and Wales. Our registered office is 33 Church Street, Hartlepool, TS24 7DG.

We are the data controller for the personal information we collect through this website and our associated brands – Storm Lettings, Storm Investments, Storm Developments and Storm Holdings.

If you have any questions about how we use your personal data, you can contact us at info@thestormpropertygroup.co.uk or by writing to us at the address above.

2. What information we collect

We may collect the following personal information from you:

Name, phone number and email address when you submit an enquiry form or contact us directly. Details about your property, portfolio or investment interests where relevant to your enquiry. Information about your tenancy or rental requirements if you are applying for or living in one of our managed properties. Technical data such as your IP address, browser type and pages visited, collected automatically when you use our website. Any other information you choose to provide to us in correspondence.

We do not collect sensitive personal data unless you choose to share it with us and it is directly relevant to the service you are requesting.

3. How we use your information

We use the personal information we collect to respond to your enquiry and connect you with the relevant team within the Storm Property Group. To manage tenancy applications, agreements and ongoing landlord or tenant relationships. To send you information about our services where you have given us permission to do so, or where we have a legitimate interest in doing so. To improve our website and understand how people use it. To comply with our legal and regulatory obligations as a letting agent and property business.

4. Our legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

Contractual necessity – where processing is required to fulfil a tenancy agreement or service contract. Legitimate interests – where we have a genuine business reason to process your data that does not override your rights, such as responding to an enquiry. Legal obligation – where we are required to process your data to comply with a legal requirement, such as right to rent checks. Consent – where you have given us explicit permission, such as signing up to receive marketing communications.

5. Who we share your information with

We do not sell your personal data to third parties. We may share your information with landlords or tenants as part of managing a tenancy on your behalf. With referencing agencies and credit check providers as part of the tenant application process. With contractors and maintenance providers where necessary to manage a property. With professional advisers including solicitors and accountants where required. With regulatory bodies including HMRC, local authorities and deposit protection schemes where we are legally required to do so.

All third parties we share data with are required to handle it in accordance with UK data protection law.

6. How long we keep your data

We keep personal data only for as long as is necessary for the purpose it was collected. Enquiry data where no tenancy or contract results is typically retained for 12 months. Tenancy and landlord records are retained for a minimum of six years following the end of the tenancy or contract, in line with legal requirements. Marketing preferences are retained until you withdraw your consent.

7. Your rights

Under UK GDPR you have the right to access the personal data we hold about you. To request correction of inaccurate data. To request erasure of your data where we no longer have a lawful basis to hold it. To object to processing based on legitimate interests. To withdraw consent at any time where consent is the basis for processing. To request restriction of processing in certain circumstances. To lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe we have not handled your data lawfully.

To exercise any of these rights, please contact us at info@thestormpropertygroup.co.uk.

8. Cookies

Our website uses cookies to understand how visitors use the site and to improve your experience. You will be asked to consent to non-essential cookies when you first visit the site. You can adjust your cookie preferences at any time through your browser settings.

9. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page will always reflect the most recent version. We encourage you to review this policy periodically.